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Welcome to Jay Express Services, the John Jay College “one-stop” source for essential, reliable, up-to-date information!

Fall & Spring Office Hours

  • via Email (jayexpress@jjay.cuny.edu): Monday - Friday 9AM - 5PM
  • Enrollment Management Call Center (212-663-7867): Monday - Friday: 9AM - 3PM (Closed 12PM -1PM)
  • Jay Express Counter (by appointment): Monday - Thursday 9AM - 4:45PM / Friday 9AM - 3PM

Tuesdays & Wednesdays 3:00pm - 4:00pm
Virtual Counter
Passcode: 742167 

***The last zoom session for Fall 2024 will be 12/19/24. 

Sessions will resume for Spring 2025 as of Tuesday, January 14th, 2025. 

Please click here to update your personal information

Billing, payments & holds: bursar@jjay.cuny.edu
Credit evaluation: evaluations@jjay.cuny.edu
Degree audit requests: registraraudit@jjay.cuny.edu
Apply for graduation jayexpress@jjay.cuny.edu 
E-Permit inquiries: epermit@jjay.cuny.edu
Grade change: gradechange@jjay.cuny.edu
Grade appeals: gradeappeal@jjay.cuny.edu

Wednesdays, 11:30am to 3:00pm
Financial Aid virtual office

CUNY Reconnect is an initiative to help adults return to higher education. This initiative aims to help working-age students who left CUNY earn a degree and, by doing so, increase access to job opportunities and earning potential. If you’ve never attended college, attended college and didn’t complete your degree, or are looking for a career change, or promotion, Reconnect with JJC!

Important Updates

Jay Express will be closed:  

Wednesday, December 16th - CLOSING 1PM
Tuesday, December 24th - Christmas Eve
Wednesday, December 25th - Christmas
Tuesday, December 31st - New Year's Eve

***The last zoom session for Fall 2024 will be 12/19/24.
Sessions will resume for Spring 2025 as of Tuesday, January 14th, 2025.

All John Jay courses are now in Brightspace!
Academic Calendar

Student Resources

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Additional Resources

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