students with laptops

Welcome to Jay Express Services!

John Jay's Information Central!

We Are Available!

Fall & Spring Office Hours

via Email: Monday - Friday 9AM - 5PM
EM Call Center: Monday - Friday: 9AM - 3PM
Jay Express Counter (by appointment): Monday - Thursday 9AM - 4:45PM / Friday 9AM - 3PM





Summer Office Hours

via Email: Monday - Thursday 9AM - 5PM / Friday CLOSED
EM Call Center: Monday - Thursday: 9AM - 3PM / Friday CLOSED
Jay Express Counter (by appointment): Monday - Thursday 9AM - 4:45PM / Friday CLOSED

Important Updates

Jay Express will be CLOSED:

We will be CLOSED on Fridays for Summer Hours beginning June 10th!

Wednesday, June 19th

Thursday, July 4th 


Tuesdays & Wednesdays 3:00 PM - 4:00 PM

>> Virtual Jay Express Services Counter <<

Passcode: 742167

Need to add/change your major/minor? It's simple! Just log in to the app using your assigned student email USERNAME & password! 

Declaration of Major

Declaration of Minor

Billing, Payments & Bursar Holds: Email:

Credit Evaluation: Email:

Degree Audit Requests: Email:

Difficulties applying for Graduation? Email: 

E-Permit inquiries: Email:

Grade Change: Email:

Grade Appeals: Email:

Need to speak with an expert? Visit the Financial Aid Office's Virtual Front desk on Zoom.

Virtual Front Desk Hours
Day Time
Tuesday 10:00 am to 1:00 pm
Wednesday 1:00 pm to 4:00pm

Student Resources

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Additional Resources

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